---
title: "Refund Eligibility Summary (agent-generated, unreviewed)"
spec_version: "1.0"
content_type: synthesis
privacy_level: internal
quarantine_status: quarantine
created_date: "2026-06-28"
---

# Refund Eligibility Summary

*Agent-generated synthesis. Quarantined pending review.*

## Summary

A customer is generally eligible for a refund within 30 days of purchase for
unused services, with partial-use refunds prorated to the cancellation date.
Promotional credits are not refundable.

## Note on exceptions

Enterprise-contract customers may be governed by different terms, and disputed
charges follow a separate chargeback process. Confirm against the source
reference before acting.

## Provenance

This summary was generated by a retrieval agent from a single knowledge-base
source, referenced by hash in this file's provenance. It has not been reviewed
by a human and carries quarantine status. Promotion to trusted is a governed
step, not an automatic one.

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